1. General provisions

The protection of personal data necessary for the operation of this website is the top priority of K-POWER.MK. This Privacy Policy aims to provide information about which personal data is collected on this Website, for what purpose, and in which cases this data is provided to third parties. This Policy may undergo periodic changes imposed by changes in regulatory requirements and in order to update the protection measures taken. In case of such changes, the modified version of the Privacy Policy will be published in a timely manner at https://k-power.mk and therefore, we ask you to check it periodically content.

2. Data for the administrator responsible for data processing

Administrator: K-POWER DOOEL str.
Franjo Cluz, Aerodrom Municipality, Skopje 1000
K-POWER.MK takes all the necessary precautions (technical and organizational) to ensure the security of personal data provided through this Website so that they are protected in the best possible way. However, processes cannot be fully controlled, so absolute protection does not can be guaranteed. For this reason, providing personal data to any person interacting with this Website is voluntary.

3. Data processing

When visiting this website, the information about your visit is automatically sent by the web browser you are using, thereby ensuring handling of the Web the page. The information provided includes the IP address of the Internet used device, date and time of entry, and browser information. This information is temporarily stored in the so-called login file and automatically deleted at the latest after 9 weeks. The collected data do not allow direct extraction conclusions about the identity of the user. The purpose of data processing is to establish a connection and ensure the security of the system. Data provided by persons when leaving a device for repair are processed in order to fulfill the business relationships established between us and related marketing proposals and initiatives.

4. Use of cookies

The term "cookies" refers to computer data - files in the form of text files that are stored on the users end device and intended for use on web pages. These files enable the identification of the users device and the correct display of the website, according to his individual preferences. Cookies usually contain the name of the website from which they originated, the time they were stored on the end device and a unique number. Session cookies (temporary) – these are cookies that are stored on the users computer only during the Internet session and are necessary for transactions. These session cookies are used exclusively for connection and navigation control and through them the website can be used in a way that is convenient for the user (ie processing an action while you are logged in to our website). Session cookies are deleted when you end your browser session. You can set your browser so that cookies are not stored at all or deleted at the end of your Internet session. Please note, however, that in this case you may not be able to use all the features and functionality of our website.

5. Marketing messages

By using the Website itself, the User accepts the Terms of Use of this Website and the Privacy Policy, the User agrees that the data provided by him will also be used for marketing purposes aimed at ensuring that the Users are always well informed about the products and the services of K-POWER.MK in which they are interested. In accordance with the necessary norms, we always guarantee that the processing of data for marketing purposes takes place in accordance with the rights and freedoms of users and does not have any legal consequences. You can change your mind and withdraw your consent to receive marketing messages at any time – please let us know using the contact information provided.

6. Personal data storage period

Personal data is stored for the relevant period established by law or as long as the purpose for which it was collected is valid. After the storage period expires, the data is deleted, unless it is necessary for the conclusion of a contract or the performance of a contract. If user data is not deleted because it is necessary for other and legal purposes, its processing will be limited as much as possible. This applies, for example, to data that must be kept for commercial or tax reasons.

7. Security of data

Вложуваме максимални напори да ги обработуваме вашите лични податоци, користејќи ги најактуелните применливи технички и организациски средства на таков начин кој што ќе ги исполни регулаторните барања, а воедно ќе овозможи максимална сигурност и безбедност.

8. Disclosure of data to third parties

Data may be transferred to third parties only if it is necessary for the performance of contractual business obligations, as well as when we explicitly state this in this privacy policy or when we are legally obliged or have the right to do so in each specific case.

9. Rights of data subjects

You have the right to information about the processing of your personal data and you can freely exercise your rights to correction, deletion or, if deletion is not possible, to limit the processing and portability of the data. If you wish to exercise any of your rights, contact us at the contact information provided. Also, if you believe that the processing of your personal data in some way does not comply with data protection regulations, please contact us.
In the following you will find the basic or basic information regarding said rights:
  • 9.1 Right of Access You have the right to request copies of your personal data. This right is always applies. There are some exceptions, according to the law, which means that it is not always possible to receive all the information we process.
  • 9.2 Right to rectification You have the right to request that we correct information that you believe is incorrect. You also have the right to request that we complete information that you believe is incomplete. This right always applies.
  • 9.3 Right to erasure You have the right to request that we erase your personal data in certain circumstances. This right applies only under certain conditions according to law.
  • 9.4 Right to restriction of processing You have the right to request that we restrict or stop the processing of your personal data in certain circumstances in accordance with the law.
  • 9.5 Right to object (request to stop processing altogether) to processing. You have the right to object to processing only if the processing of your personal data does not form part of our legal obligations or is in our legitimate interest.
  • 9.6 Right to data portability This only applies to information provided by the user. You have the right to request that we transfer the information, i.e. the personal data you provide to us, from one organization to another (controller) or that we give it to you. The right applies only if we process personal data based on your consent, or in the process of concluding a contract in which you yourself are one of the parties, i.e. if the processing is automated or if we process your information for the purposes of implementing legal obligations in the domain of criminal law and procedure . You will not be required to pay any fee, i.e. compensation for the exercise of the above rights, except when depending on your request it is related to a particularly large number of operations or activities related to fiscal implications of which you will be informed in advance. In relation to the above, certain exceptions are provided in accordance with the Law on the Protection of Personal Data. In order to exercise your rights, according to the indicated regulation, i.e. acting on your request, according to the law we have a deadline of one month for an answer.
  • 9.7 Right to object We operate with high standards when it comes to processing your personal information, however if you have any questions or problems, contact us at info@k-power.mk and we will respond to your request as soon as possible. You have the right to lodge a complaint with the competent supervisory authority at any time. Commission for the Protection of Personal Data: Agency for the Protection of Personal Data, bul. Gotse Delchev no. 18, 1000, Skopje, Republic of North Macedonia

10. How can you contact us?

At any time, any person can contact us by sending a message by post or email to the contact details provided:
K-POWER LTD
st. Franjo Cluz, Airport Municipality, Skopje 1000
Email: info@k-power.mk
Num: +389 71 605 555